Colleague praised by member of the public

We received a lovely email from a member of the public regarding one of our members of staff that we’d like to share with you.

I would like to send many thanks to a lovely member of  your staff who helped my daughter on Monday evening.

While we were at the doctors waiting to be seen, my daughter started to have a melt down. While other people watched, the lady came over and asked if I needed any help. I was overwhelmed by this act of kindness. She sat on the floor with my daughter watching Disney songs and singing along with her.

My daughter has recently been diagnosed with Autism and I am still learning about it.  Your employee explained that she worked at Kestrel House School and spoke to me about sensory issues and how they affect her as well.  I learnt more in that short space of time than I have from the doctors.  This lady is a credit to your school and I want to send my sincere thanks to her.