Policies & Procedures

Child Protection and Safeguarding Children

Designated Safeguarding Officer: Roz Norton

Deputy Designated Safeguarding Officer: Kairi Reiter

Kestrel House School has Safeguarding and Child Protection procedures, policy documents and a training programme that incorporates Government and Policy Legislation. Staff are given a copy of the Child Protection Procedures. Staff receive annual training from an outside consultant. Parents/carers, social workers, placing authorities and other significant people are offered a copy of the Child Protection policy.

Kestrel House provides policy guidance, which sets out clear guidelines and expectations in the school with regards to appropriate relationships between all staff and the children. At Kestrel House we provide a very caring and professional setting in which the children will be given full emotional support without it being detrimental to their safety and well-being. All staff are aware of their responsibilities for Safeguarding and promoting the welfare of young people.

Kestrel House has a duty of care and therefore a responsibility to pass on any child protection and safeguarding concerns to the relevant children’s social care services.

Complaints

We take all complaints seriously. We have a full complaints policy and procedure which is available from the school office or for download below. Initial complaints should be made to the Headteacher, Roz Norton via telephone on 020 8348 8500 or via email to admin@kestrelhouseschool.co.uk. If the complaint is concerning the Headteacher please contact Julie Taylor, Assistant Director of Education on 01204 522667. An appeals process is included in this policy.

There was no complaints in the academic year 2016/17.

Complaints Policy